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Business & Process Automation

Processes that run themselves, so your team can run the business.

e-Xpert redesigns how work moves through your company. We remove manual steps, connect the systems you already use, and automate the routine, so growth doesn't depend on adding headcount.

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TrustBee escrow · sample payment#ESC-30517 · ৳25,000Website design project
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delivery & requestsBuyerWaiting!TrustBee escrowEmpty৳0 heldSellerWaiting!৳
TrustBeeSeller sends a conditional payment request
    Step 1 of 8Funds protected: Yes
    8Years active
    150+Projects delivered
    17Countries covered
    79.2%Clients came back for another project

    Who we are

    We find the problem, solve it, automate it, and grow with you.

    E-Xpert Consultants Limited is a business and process automation firm based in Dhaka. Every engagement follows the same loop as our logo: understand the business, fix what holds it back, take the manual work out, and keep it growing.

    1. 01

      Analyze

      We study your workflows, data and teams to find the real problem, not only the symptoms.

    2. 02

      Solve

      We design the fix: a cleaner process, the right tools, and clear ownership for every step.

    3. 03

      Automate

      We build and roll out automations so routine work runs without manual effort or errors.

    4. 04

      Grow

      We measure results and keep improving, so the business scales without adding cost.

    Major fields

    Industries where we deliver.

    Each sector has its own workflows, regulations and peak seasons. We bring ready process templates from every one of them, so projects start further ahead.

    TravelTech

    Booking engines, channel managers, reservations and supplier payouts.

    Process we automate
    1. Search
    2. Book
    3. Pay
    4. Check-in

    FinTech

    Payment flows, KYC onboarding, reconciliation and settlement.

    Process we automate
    1. KYC
    2. Pay
    3. Hold
    4. Settle

    Agro

    Farm-to-market supply chains, procurement, storage and traceability.

    Process we automate
    1. Farm
    2. Collect
    3. Store
    4. Market

    E-commerce

    Orders, inventory, courier booking and customer service in one flow.

    Process we automate
    1. Order
    2. Pack
    3. Ship
    4. Deliver

    Medical

    Doctor chambers and clinics: appointments, prescriptions, patient records and billing, powered by DoctorsBook.

    Process we automate
    1. Book
    2. Consult
    3. Bill
    4. Review

    Real Estate

    Lead handling, site visits, bookings and instalment collection.

    Process we automate
    1. Lead
    2. Visit
    3. Book
    4. Collect

    BPC

    Beauty and personal care: catalogues, distributors, retail orders and loyalty.

    Process we automate
    1. Stock
    2. Dealer
    3. Retail
    4. Loyalty

    RMG

    Buyer orders, production planning, compliance and shipment tracking.

    Process we automate
    1. Order
    2. Plan
    3. Produce
    4. Ship

    Services

    Everything a business needs to grow, under one roof.

    Six services that work on their own or together. Most clients start with research and grow into a full engagement, with project management running through every stage.

    Growth over timeHow our services compound
    Month12
    Project management, every month
    Illustrative example of a typical engagement, not client data.
    Market sizing42%Target segmentCompetitor ACompetitor BOthers

    Market Research and Business Analysis

    Market sizing, competitor and customer research, and a clear read on your business model, costs and processes before any big decision.

    Market sizingCompetitor analysisFeasibility
    Sales funnelReachLeadsProspectsCustomers

    Marketing, Sales and Growth

    Go-to-market plans, digital campaigns, sales pipelines and CRM, measured against targets every month.

    Go-to-marketDigital marketingSales pipeline
    Sprint progressDesignBuildTestLaunch

    Technical Product Development

    Websites, mobile apps, booking engines and internal tools, designed, built and maintained by our product team.

    Web & mobile appsIntegrationsMVPs
    Project timelineW1W2W3W4W5ScopeBuildQAGo-live

    Project Management

    A dedicated lead who plans, tracks and reports on delivery, keeping scope, budget and timelines under control.

    PlanningProgress reportsAgile delivery
    Brand awarenessQ1Q2Q3Q4

    Branding and PR

    Brand identity, messaging, launch campaigns and media relations that make your business recognised and trusted.

    IdentityContentMedia relations
    Process automation88%Manual workAutomated

    Automation and Excellence

    Workflow automation, ERP and CRM integration, dashboards and continuous improvement, so operations run smoothly at scale.

    Workflow automationERP & CRMDashboards

    Charts show illustrative examples, not client data.

    Our products

    Platforms we built and run ourselves.

    Beyond client work, e-Xpert builds and runs its own digital products for payments, education and healthcare, using the same methods we bring to every client.

    FinTech · Escrow

    Safe payments between buyers and sellers

    TrustBee holds a buyer's payment until the seller delivers. Sellers send a conditional payment request, funds are held through a Bangladesh Bank licensed payment gateway, and money is released once delivery is confirmed.

    • Conditional payment requests
    • Verified buyers and sellers
    • Neutral dispute resolution
    Visit trustbee.com.bd
    EdTech · Mentoring marketplace

    Find the right mentor for any goal

    Chaatro.com is a mentoring marketplace that connects students across Bangladesh with vetted mentors for admission tests, school subjects, skills and career guidance. Students compare mentors, book live sessions and learn from home, starting with its leading cadet college admission programme.

    • Verified mentor profiles to browse and compare
    • One-to-one, small-group and batch sessions
    • Live classes, bootcamps, ebooks and course bundles
    Visit chaatro.com
    HealthTech · Practice managementNew

    Everything a doctor needs to run a practice

    DoctorsBook gives doctors and chambers one system for appointments, prescriptions, patient records and payments, plus a branded website on their own domain. e-Xpert sets it up and manages it end to end, so doctors can focus on patients.

    • 1Free demo
    • 2We set up your site, domain and payments
    • 3We train your staff and manage it for you
    Request a free demo
    • Online appointmentsPatients choose a chamber, date and time, pay in advance and get a serial number.
    • Digital prescriptionsBangla or English, with medicine and test lists. Print or send as PDF.
    • Patient recordsVisit history, reports and past prescriptions in one profile.
    • Chambers & schedulesMultiple chambers, fees, serial limits and leave days.
    • Doctor’s own websiteA branded site on the doctor’s own domain with degrees, fees and reviews.
    • Online paymentsbKash, Nagad, cards and bank, paid straight to the doctor’s account.
    • SMS & remindersBooking confirmations, visit reminders and follow-ups.
    • Dashboard & reportsIncome, patient flow and appointments at a glance.

    Leadership

    The people behind e-Xpert.

    A small leadership team that stays close to every project, combining operations, strategy and technology.

    Benozir Ahmed

    Benozir Ahmed

    Chairman & COO

    Benozir chairs the board and runs e-Xpert’s day-to-day operations, from how project teams are formed to how delivery is tracked and measured. Under this leadership, every engagement follows the same Analyze, Solve, Automate, Grow method and is held to clear targets.

    LinkedIn profile
    Sabuj Mandal Ovi

    Sabuj Mandal Ovi

    Managing Director & CEO

    Sabuj sets e-Xpert’s strategy, leads client partnerships and oversees the company’s own platforms, TrustBee and Chaatro.com. Sabuj also serves as CEO of MyTravaly Bangladesh, bringing hands-on experience of building travel-tech operations, partner networks and payment flows.

    LinkedIn profile
    Naim Ul Hassan

    Naim Ul Hassan

    Director & CTO

    Naim leads technology at e-Xpert: product architecture, engineering and the automation stack behind client projects. Naim’s team builds and maintains the company’s own platforms, including the TrustBee escrow system and the Chaatro.com mentoring marketplace.

    LinkedIn profile

    Contact

    Tell us which process slows you down.

    A free first consultation covers your current workflow and where automation would pay back fastest.

    • Emailcare@e-xpertconsultants.com
    • Phone+880 1332-092905
    • OfficeHouse 998 (1B), Road 9A, Avenue 11, Mirpur DOHS, Dhaka-1216, Bangladesh